Item & Pricing Operations Specialist

Purpose

As our new Item & Pricing Operations Specialist, you will play a key role in ensuring accurate and reliable product and pricing data across our systems. You will be working primarily in Microsoft Dynamics 365 Finance & Operations (F&O) and Microsoft Dynamics 365 CRM, supporting automation of renewals, order creation, and financial reporting.
This role is ideal for someone who enjoys working with data, systems, and cross-functional teams. As our systems mature, your responsibilities will expand to include reporting, dashboard creation, and continuous data quality improvements that support smarter business decisions.

Core Responsibilities:

• Maintain and update item master data and pricing in Microsoft Dynamics 365 F&O and Microsoft Dynamics 365 CRM.
• Ensure correct categorization, financial dimensions, and reporting attributes.
• Manage vendor pricing rules, discount structures, and renewal price updates.
• Review and verify data accuracy across ERP and CRM systems.
• Perform ongoing data validation for Business Operations (orders, renewals, items, prices).
• Collaborate with Finance to link products and renewals to correct financial accounts.
• Support automation and process improvements in item, renewal, and pricing workflows.
• Create and maintain reports and dashboards, including light Power BI tasks.
• Work with Sales, Finance, and Operations across regions to ensure consistent data
• Contribute to defining future Business Operations data activities as automation increases

Skills & Experience:

• Comfortable working with Microsoft Dynamics 365 Finance & Operations (F&O), especially with product and pricing data
• Familiarity with Microsoft Dynamics 365 CRM, especially reporting and data validation
• Strong Excel skills, including Power Query
• Familiarity with Power BI
• Understanding of renewals, pricing structures, and vendor discount rules
• Confident in English; proficiency in a Nordic language is a plus

Key Competencies:

•    High attention to detail and data accuracy
•    Structured and process-oriented mindset
•    Strong analytical and numerical skills
•    Effective communicator and collaborator across teams
•    Proactive in improving data quality and supporting automation

Success Indicators (KPIs):

•    Less than 1% item or pricing errors per cycle
•    Consistent and reliable Business Operations data in ERP and CRM
•    No audit issues related to item or pricing data
•    Dashboards and reports are accurate and timely
•    Positive stakeholder feedback on data transparency and collaboration

What We Offer:

You’ll join a collaborative and international team that values precision, transparency, and continuous improvement. We support professional growth and encourage initiative, and you will have the opportunity to shape how data supports our business decisions going forward.
We also believe that great teams are built on more than just skills. If you bring a positive attitude and enjoy contributing to a friendly and supportive work culture, you will fit right in. You are joining a collaborative and international team that values precision, transparency, and continuous improvement. 
We support professional growth and encourage initiative, and you will have the opportunity to shape how data supports our business decisions going forward.

Location and manager

Nordics, UK or Ireland. You will report to Nickie Teresa Vilmer, Head of Business Operations Europe.

Application and questions

For questions, please contact Nickie Vilmer, +45 521 977 70, nickie.vilmer@symetri.com
Closing date is Friday 21st November.